Founded in 1983 in the western suburbs of Sydney, Hillsong is a global church that unites people in faith across 30 countries. In March 2019, they opened their doors to the diverse, multilingual community of Kansas City. With a large portion of the congregation speaking Spanish as their first language, the church began exploring ways to connect with the community through interpretation. Looking for an authentic way to reach their Spanish-speaking community, Hillsong Kansas City (Hillsong KC) turned to Interactio to deliver equally high-quality church service to in-person attendees and listeners at home.
Event date:
Weekly church services
Location:
Kansas City, Missouri, United States
Type of event:
Hybrid
Interactio product:
Audio streaming app
“We utilize Interactio for our Sunday church services, and they have been an incredible company with very kind employees and an excellent experience. We love working with them!”
Without interpretation, the church struggled to make the listeners feel at home during regular Sunday services. To overcome the language barrier, they considered multiple solutions, like traditional interpreting equipment and even walkie-talkies. However, none of the tested options lived up to the rapidly changing technology culture, encouraging Hillsong KC to explore a more modern solution. Setting the benchmark high, church leaders had concerns about low delay, the quality, and the cost of interpretation. Yet, the number one priority for the team was providing equivalent support, care, and the words of God to on-site and remote listeners.
Participants
Languages
Interpreters
Unresolved
technical issues
Event length
Audio interpretation
All Hillsong KC attendees tuned in to the Interactio audio streaming app and listened to the same high-quality interpretation stream – online and at home.
Audio interpretation
All Hillsong KC attendees tuned in to the Interactio audio streaming app and listened to the same high-quality interpretation stream – online and at home.
BYO “Bring Your Own” device
Hillsong KC forgot about renting hardware for on-site use. Now all equipment attendees need to hear interpretation is already in their pocket.
Event streaming analytics
Hillsong KC gets an event report after every Sunday service with the number of listeners who joined to hear God’s word, stream duration, and many more valuable statistics.
Customization
Hillsong KC can customize the app’s background to help participants feel inclusive in a welcoming church environment, whether they joined in-person or online.
DPO at InteractioInternational
karolis@interactio.io
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