Connecting Spanish-speaking community with Hillsong Kansas City

Founded in 1983 in the western suburbs of Sydney, Hillsong is a global church that unites people in faith across 30 countries. In March 2019, they opened their doors to the diverse, multilingual community of Kansas City. With a large portion of the congregation speaking Spanish as their first language, the church began exploring ways to connect with the community through interpretation. Looking for an authentic way to reach their Spanish-speaking community, Hillsong Kansas City (Hillsong KC) turned to Interactio to deliver equally high-quality church service to in-person attendees and listeners at home.

Event date:

Weekly church services

Location:

Kansas City, Missouri, United States

Type of event:

Hybrid

Interactio product:

Audio streaming app

Client testimonial

Heading

“We utilize Interactio for our Sunday church services, and they have been an incredible company with very kind employees and an excellent experience. We love working with them!”

Hillsong Kansas City

About the event

Without interpretation, the church struggled to make the listeners feel at home during regular Sunday services. To overcome the language barrier, they considered multiple solutions, like traditional interpreting equipment and even walkie-talkies. However, none of the tested options lived up to the rapidly changing technology culture, encouraging Hillsong KC to explore a more modern solution. Setting the benchmark high, church leaders had concerns about low delay, the quality, and the cost of interpretation. Yet, the number one priority for the team was providing equivalent support, care, and the words of God to on-site and remote listeners.

This event in numbers

30-50

Participants

1

Languages

2

Interpreters

0

Unresolved
technical issues

1 hour

Event length

We used these Interactio services

Most loved Interactio features by Hillsong Kansas City

Audio interpretation

All Hillsong KC attendees tuned in to the Interactio audio streaming app and listened to the same high-quality interpretation stream - online and at home. 

BYO “Bring Your Own” device

Hillsong KC forgot about renting hardware for on-site use. Now all equipment attendees need to hear interpretation is already in their pocket. 


Event streaming analytics

Hillsong KC gets an event report after every Sunday service with the number of listeners who joined to hear God’s word, stream duration, and many more valuable statistics.

Customization

Hillsong KC can customize the app’s background to help participants feel inclusive in a welcoming church environment, whether they joined in-person or online.


This event’s security was assured by:

Karolis Aulosevičius

DPO at InteractioInternational

karolis@interactio.io

“The Compliance and Security team's mission is to ensure that we provide secure and reliable service to every single customer in the whole world. We do that with passion and appreciation.”

Karolis Aulosevičius - DPO at Interactio

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