Cybersecurity at Interactio

Privacy and security are at the heart of what we do at Interactio. That’s why our remote simultaneous interpretation platform is protected by multiple security features complemented by constant product supervision and updates. This way, you can rest assured: your data is always protected.


Partners certifications


at industry associations


Industry based compliance

How does Interactio approach your data?

Data retention

We always allow clients to choose how long they want the event data to be stored.

Supervised data deletion

We ensure safe data deletion process supported by the Department of Defence standards.

Transparent client communication

We always inform clients when the event’s data is about to be deleted and provide an opportunity to retrieve it if they wish to.

Servers located in Europe

In partnership with AWS, we have several server locations around Europe.

All the servers are isolated, used once, and then all data is wiped. Thus, no information on the event details, participants, or chats is stored.

Compliance certifications and attestations

ISO/IEC 27001

Information Security Management System (ISMS)

Learn more


Cloud Security Alliance


Cloud Security Alliance
STAR tier 1


Health Insurance Portability and Accountability Act


Open Web Application Security Project

GDPR compliance

General Data Protection Regulation

Interactio compliance
certifications and memberships

ISECOM (Institute for Security and Open Methodologies) Silver Team Member

Platinum Member of ISACA (Information Systems Audit and Control Association, biggest association of information systems audit and management in the world,

Member of Open Web Application Security Project (OWASP)

Member of Lithuanian OpenBSD ( team

Member of The Chartered Institute of Information Security (CIISec)

Member of The Institute of Electrical and Electronics Engineers is a professional association (IEEE)

Member of ISO 24019 working group


Member of CENELEC, who is responsible for European standardization in the area of electrical engineering

Member of The International Society of Automation (ISA)

Member of Information Systems Security Association (ISSA)

Member of Cloud Security Alliance(CSA)

Member of Escal Institute of Advanced Technologies, Inc., which does business as SANS Institute

International Association of Privacy Professionals (IAPP)

Our strategic partner’s certification


ISO 27 001  AWS is ISO 27 001 certified

SOC2 Type1 The latest SOC 2 Type 1

SOC2 Type1 The latest SOC 2 Type 2

Digital ocean

ISO 27 001  Digital ocean is ISO 27 001 certified.

SOC2 Type1 The latest SOC 2 Type 1

SOC2 Type1 The latest SOC 2 Type 2


ISO 27 001  AWS is ISO 27 001 certified

Our clients' data is protected by

P2P security

24/7 perimeter control

Encryption on transit

Encryption at rest and on transit

Annual security audits

White box

DLP technologies

TLS 1.3

Role-based access control (RBAC)

Regular trainings & penetration tests

Grey box

Business continuity plan

First step

All client data is duplicated among servers and among providers.

Second step

In the rare occurrence of any kind of server issue, the tech team switches data centers in minutes.

Third step

The servers used have the highest uptime of 99.998%.

If you want to know the current Interactio status regarding problem


Where are the servers located?

Is the client’s personal data encrypted?

Do clients own their personal data?

Does Interactio own their client’s personal data?

Does Interactio decide what to do with their client’s personal data?

For how long does Interactio store their client’s personal data when an event is over?

How can clients access their personal data?

Resources for clients

Privacy notice

Privacy policy

Security whitepaper

Data protection agreement

Meet our data protection officer

Karolis Aulosevičius

DPO at InteractioInternational

“The Compliance and Security team's mission is to ensure that we provide secure and reliable service to every single customer in the whole world. We do that with passion and appreciation.”

Karolis Aulosevičius – DPO at Interactio

Read more about security at Interactio

SAML authentication: Your five most frequently asked questions answered


May 17, 2021

Fear to lose your data online? Here’s 5 ways Interactio protects your data


Aug 21, 2020
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