At Interactio, Ltd ("we") are committed to protecting your privacy. This Privacy notice describes why we collect and use the personal data we receive from you when you participate at Interactio online event.
The subject matters of the collecting of personal data are: identification of users when they connect to the system, possibility to inspect any problems in real time, identification of the user during the event or user management or communication tasks, stream control, remote stream establishment, local streaming, chat, and remote broadcaster control and troubleshooting audio problems.
The types of personal data to be collected include name, surname, audio (voice) recordings, unique ID issued by Interactio, technical information from the data subject device, technical information related to months streaming quality, event information (time, date, topic, duration) and other data of data subjects that may be contained within the content that event participants submit to Interactio to process using services.
List of Interactio units who might have access to event participant’s data:
Interactio unit: Customer success unit
Types of data accessed: Event data, email of data subjects (AV managers,
interpreters, participants)
The purpose for the data access: To set up an event or to help set up an event
Location: European Union
Interactio unit: Customer tech success unit
Types of data accessed: Event data, participants information, connection to the event
The purpose for the data access: To cover AV manager role at the event, to troubleshoot issues related to event performance or functionality
Location: European Union
Interactio unit: Compliance team
Types of data accessed: IP address, User ID, Event ID, action type, action time
The purpose for the data access: To detect and analyze suspicious activities illegal actions
Location: European Union
The list of data processors is shown below:
Processor: Digital Ocean, LLC
Types of data accessed: Personal data contained in communications customers send or receive remote simultaneous interpretation (RSI) platform “Interactio”
The purpose for the data access: To provide media streaming functionality in remote simultaneous interpretation (RSI) platform “Interactio”
Location: Frankfurt, Germany, European Union
Processor: OVH Hosting Ltd.
Types of data accessed: Personal data contained in communications customers send or receive remote simultaneous interpretation (RSI) platform “Interactio”
The purpose for the data access: To provide media streaming functionality in remote simultaneous interpretation (RSI) platform “Interactio”
Location: Paris, France, European Union
Processor: Amazon Web Services EMEA SARL
Types of data accessed: Personal data contained in communications customers send or receive remote simultaneous interpretation (RSI) platform “Interactio”
The purpose for the data access: To provide service functionality in remote simultaneous interpretation (RSI) platform “Interactio”
Location: Frankfurt, Germany, European Union
In the case of any addition of processor engagement, Interactio will inform Event participants prior in written form, thereby giving them the opportunity to object to such changes.
Interactio will remain fully liable for all obligations contracted to and all acts and omissions of the processors. All engagements of processors will be compliant with GDPR.
Interactio commits that the persons entitled to use any data processing system about the personal data are only able to access the personal data within the scope and to the extent covered by the respective access permission (authorization).
This shall, in particular, be accomplished by:
Data “at rest” and “on transit” control and security. Interactio shall maintain controls data “at rest” and “on transit”.
This shall be accomplished by:
Organization control. Interactio shall maintain its internal organization in a manner that meets the requirements of this privacy notice.
This shall be accomplished by:
You have the right to access your data, the right to rectify, or erase the data, the right to restrict processes concerning you or to object to processing, and the right to data portability. If you have any questions regarding your data processing, please contact Interactio's data protection officer via email at dpo@interactio.io.
