Connecting the European Commission during Coronavirus Global Response conference

The European Commission is a governing institution of the European Union, responsible for representing the EU on a global level, proposing legislative changes, and implementing policies. Simultaneous interpretation has always been at the core of the European Commission since it is determined to connect the EU Member States that all speak different languages. In the wake of the COVID-19 in 2020, the European Commission needed a solution for fully remote interpretation to unite the Member States and other nations in a multilingual conversation on pandemic prevention.

Event date:

May 4, 2020


Brussels, Belgium

Type of event:


Interactio product:

Interactio full solution integrated with Televic hardware

Client testimonial


“The biggest baptism of fire came the 4th May 2020 when Interactio became the platform of choice for the Coronavirus Global Response Pledging Event organized by the European Commission and broadcasted live all over the world. The Heads of State and Government, as well as other major donors and research institutions, connected to the smooth, user-friendly and performant platform and pledged substantial amounts for the common fight against the pandemic.”

Frédéric Pirotte, Head of the Technical Compliance team, DG Interpretation‍

About the event

As a part of Coronavirus prevention efforts, the European Commission aimed to collect 7.5B euros in pledges during the Coronavirus Response conference to protect the disadvantaged and support Gavi, a vaccine alliance. 

With strict pandemic regulations in place, the leaders of more than 40 nations worldwide, including the Chancellor of Germany, Angela Merkel, the President of France, Emmanuel Macron, the Prime Minister of Japan, Shinzō Abe, and the American philanthropist, Melinda Gates, had to unite against Coronavirus digitally. That meant having a solution with high-quality audio and video and the ability to connect on-site interpreters with remote participants.

This event in numbers








technical issues

1 day

Event length

Most loved Interactio features

Most loved Interactio features by the European Commission

Remote participation panel

All attendees tuned into the event online through an intuitive and easy-to-use remote participation panel – all from the comfort of their homes. 

Remote participation panel

All attendees tuned into the event online through an intuitive and easy-to-use remote participation panel – all from the comfort of their homes. 

Integration with hardware

In partnership with Televic Conference equipment, Interactio connected on-site interpreters from European Commission premises with the world leaders joining the event remotely.


We customized the virtual environment to meet the organizer’s needs, such as customizing the background pictures and removing the titles of the participants from video slots.

Moderator console

The European Commission used the moderator console, gaining complete control over the flow of their event and access to exclusive real-time statistics.

This event’s security was assured by:

Karolis Aulosevičius

DPO at InteractioInternational

“The Compliance and Security team's mission is to ensure that we provide secure and reliable service to every single customer in the whole world. We do that with passion and appreciation.”

Karolis Aulosevičius – DPO at Interactio

Other success stories